FAQ

1. What products do you offer?

At The Chunky Chic, we offer a stylish range of products including:

• Clothing: Trendy and chic apparel for every occasion.
• Bags: Fashionable and functional bags designed to make a statement.
• Drinkwear: Elegant and playful drinkware to elevate your sipping experience.

2. How do I find my size?

We provide a detailed size chart on each product page to help you find your perfect fit. If you’re between sizes or need additional guidance, feel free to contact our customer service team for personalized assistance.

3. What materials are used in your products?

We pride ourselves on using high-quality materials to ensure both style and durability. Each product description includes information about the materials used. If you have specific concerns or allergies, please reach out to us for more details.

4. How do I care for my items?

Care instructions vary by product. You can find specific care details in the product description or on the label inside the item. Generally, we recommend following the care instructions to keep your pieces looking their best.

5. What are your shipping options?

We offer a variety of shipping options to suit your needs. During checkout, you can choose from standard, expedited, and express shipping. Shipping costs and delivery times will be calculated based on your location and the shipping method selected.

6. Can I track my order?

Yes! Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order’s progress online.

7.How can I stay updated on new arrivals and promotions?

To stay in the loop about our latest collections, promotions, and exclusive offers, sign up for our newsletter and follow us on social media. We love keeping our community informed and engaged!

8. Do you offer gift cards?

Yes, we offer gift cards that can be used for any purchase on our website. They make the perfect gift for any fashion lover. You can purchase gift cards directly from our site.

9. How can I contact customer service?

You can reach our customer service team via email at burrowra@hotmail.com or by using the contact form on our website. We aim to respond to all inquiries within 1-2 business days.

10.Can I make changes to my order after it’s been placed?

Once an order is confirmed, we begin processing it right away to ensure timely delivery. Unfortunately, we cannot make changes or cancellations after the order is placed. Please double-check your order details before completing your purchase.